Privacy

This Privacy Policy explains what information Max VPN collects, how it is used, and the choices you have when you use our website and applications. By using our services, you agree to the practices described below.

This Privacy Policy explains what information Max VPN collects, how it is used, and the choices you have when you use our website and applications. By using our services, you agree to the practices described below.

Information We Collect

We collect only the information necessary to provide and improve our VPN service. This may include account details such as your email address, subscription and billing information processed by our payment partners, and basic diagnostic data such as app version and device type.

We do not collect or store your browsing history, connection timestamps, source or destination IP addresses, or DNS queries while you are connected to Max VPN.

How We Use Information

Information we do collect is used to create and manage your account, process payments, provide customer support, and maintain the security and reliability of our network.

We never sell your personal information to third parties, and we do not use your data for targeted advertising.

Our No-Logs Policy

Max VPN operates under a strict no-logs policy. Once your VPN session ends, no record of your online activity, connection metadata, or browsing behavior remains on our servers.

This policy is central to our service and applies across every server location and every supported platform.

Data Retention

Account information such as your email address is retained for as long as your account remains active. If you close your account, we delete your account data within a reasonable period, except where we are required to retain limited records for legal, tax, or fraud-prevention purposes.

Cookies and Similar Technologies

Our website uses cookies to remember your preferences, keep you signed in, and understand how visitors use our site so we can improve it. You can control cookies through your browser settings at any time.

Third-Party Services

We work with trusted third parties for payment processing, customer support, and analytics on our public website. These providers are contractually bound to protect your information and may only use it to deliver the specific service we request.

Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you. You can exercise these rights at any time by contacting our support team.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out through our Contact page and our support team will be happy to help.